Why Is My Passport File Still “Under Review” at the RPO? You applied for your passport, attended your PSK appointment, completed the process — and now the status says:
👉 “File Under Review at Regional Passport Office (RPO)”
…and it’s been sitting there for days — maybe even weeks.
If that sounds familiar, don’t panic.
This delay happens to many applicants across Gurgaon and nearby locations like:
- DLF Phase 1, 2, 3, 4 & 5
- Cyber Hub / Udyog Vihar / DLF Cyber City
- MG Road / Sahara Mall / MGF Metropolitan Mall Belt
- Ambience Mall Gurgaon
- Palam Vihar / Sector 21 / Sector 22 / Sector 23
- Sikanderpur Metro Station & Golf Course Road
- Huda City Centre & Sector 29 area
- New Gurgaon: Sector 102, 104, 106, 109, 110, 111
- Sohna Road, Badshahpur, Vatika, Malibu Town
- Dwarka, Mahipalpur, Kapashera border & Delhi nearby
We assist applicants from all these areas daily — and most cases can be resolved.
🧾 What Does “File Under Review” Mean? Why Is My Passport File Still “Under Review” at the RPO?
This status appears after:
- Your PSK appointment
- Document scanning
- Biometrics
- Police Verification initiation or completion
Now the RPO must manually verify your case before printing and dispatching the passport.
🔍 Why Your File May Be Stuck : Why Is My Passport File Still “Under Review” at the RPO?
Here are the most common reasons:
1️⃣ Police Verification Not Uploaded Yet : Why Is My Passport File Still “Under Review” at the RPO?
Even if the police visited your home, the report may still be pending in the system.
⏳ Possible delay: 3–21 days
2️⃣ Document Mismatch or Clarification Needed : Why Is My Passport File Still “Under Review” at the RPO?
The system flags discrepancies, such as:
- Name difference between Aadhaar, PAN & application
- Address mismatch
- Missing Annexures for name or marital status change
- Old passport details not matching new documents
These require manual officer approval, which takes time.
3️⃣ Special Case or Sensitive Profile Review : Why Is My Passport File Still “Under Review” at the RPO?
Extra scrutiny occurs if:
✔ Lost/damaged passport
✔ Tatkal application with verification pending
✔ Name change after marriage/divorce
✔ Previous passport had adverse remarks
✔ Multiple addresses in last 12 months
4️⃣ RPO Workload or Backlog : Why Is My Passport File Still “Under Review” at the RPO?
Holiday season, peak travel months, long weekends, and high Tatkal volume can delay processing.
5️⃣ Police Verification Result Not Clear : Why Is My Passport File Still “Under Review” at the RPO?
If the report shows:
🚩 Adverse
🚩 Incomplete
🚩 Re-verification Required
…the file remains under review until clarification.
⏱ How Long Does Review Normally Take? : Why Is My Passport File Still “Under Review” at the RPO?
| Application Type | Typical Processing Time | Possible Delay |
|---|---|---|
| Normal New Passport | 7–21 days | Up to 45 days |
| Tatkal | 1–7 days | Up to 15 days |
| Reissue (Same Address) | 5–14 days | Up to 30 days |
| Lost/Damaged Passport | 15–45 days | Up to 90 days |
🚀 How To Unstick Your File (Working Solutions) : Why Is My Passport File Still “Under Review” at the RPO?
If your status hasn’t changed for a reasonable time, take these steps:
✔ Step 1: Confirm Police Report Upload
Check with your local police station or SHO.
✔ Step 2: Raise a Complaint on CPGRAMS
Government grievance systems often trigger movement.
✔ Step 3: Visit RPO With Proof
Carry:
📄 Appointment slip
📄 Aadhaar
📄 Verification slip
📄 Supporting documents
📄 Old passport (if applicable)
Ask the counter for File Movement Review. Why Is My Passport File Still “Under Review” at the RPO?
✔ Step 4: Contact Passport Helpline
📞 1800-258-1800
Sometimes escalation triggers processing.
✔ Step 5: Get Expert Assistance
Especially if:
- Status shows Adverse
- Tatkal file pending
- Documents mismatch
- Name, DOB, or address change involved
🛑 When Should You Take Action?
🚨 If status doesn’t change within:
- Tatkal: 5–7 days
- Normal: 14–21 days
…it usually requires manual follow-up.
💡 Good News: Delay ≠ Rejection
A stuck file does not mean rejection.
It simply means it needs attention, not replacement.
📍 Need Help Clearing Your File?
If your file is stuck and you need assistance, we help applicants from:
🟢 Gurgaon Sector 18, Udyog Vihar Phase IV
🟢 DLF Cyber City / Nokia Building / NH-8 Belt
🟢 Huda City Centre, IFFCO Chowk, MG Road
🟢 Golf Course Road / Sohna Road / Ambience Mall
🟢 DLF Phase 1–5, Palam Vihar, South City 1 & 2
🟢 Dwarka, Kapashera, Mahipalpur & nearby Delhi areas
1️⃣ How long does the “Under Review at RPO” status take?
Normally, it takes:
| Application Type | Expected Time |
|---|---|
| Normal Passport | 7–21 days |
| Tatkal Passport | 1–7 days |
| Reissue (No Changes) | 5–14 days |
| Lost/Damaged Passport | 15–45 days |
If it exceeds this, you may need follow-up.
2️⃣ Does “Under Review” mean my passport will be rejected?
No.
It simply means the RPO officer is reviewing documents, verification, and eligibility. Most cases eventually progress once cleared.
3️⃣ Why is my Tatkal file still under review?
Tatkal files require:
- Strong documentation
- Mandatory verification
- No discrepancies
Even small mismatches (address, name spelling, marriage status) can delay approval.
4️⃣ What if police verification shows “Adverse”?
You will need to:
- Correct the issue
- Request re-verification
- Submit additional documents if required
A professional consultant can help prepare and escalate the file correctly.
5️⃣ Can I speed up the review process?
Yes — by:
- Confirming police report has been uploaded
- Visiting RPO personally with documents
- Raising a grievance on CPGRAMS
- Calling the passport helpline
- Consulting an expert if documents mismatch
6️⃣ What if address or name mismatch caused the delay?
This requires clarification and sometimes re-documentation or Annexures. We assist applicants in preparing correct paperwork.
🚫 DOs and DON’Ts While File Is Under Review
✔ DO:
- Track status regularly
- Keep your phone on for calls from police or RPO
- Follow up after 7–21 days depending on file type
- Keep documents ready
❌ DON’T:
- Apply again (it causes complications)
- Submit fake or incorrect documents
- Ignore police verification issues
- Travel out of city during verification window
📍 Areas We Support
We help applicants across:
⭐ Gurgaon:
DLF Phase 1–5, Sector 18, Sector 29, Cyber Hub, MG Road, Palam Vihar, Udyog Vihar, Ambience Mall, Golf Course Road, Sohna Road, Badshahpur, South City 1 & 2, Sector 102–113 belt.
⭐ Nearby Delhi Locations:
Dwarka, Mahipalpur, Kapashera, Bijwasan, Vasant Kunj, Sector 21–23.
⭐ New Gurgaon & High-Rise Societies:
Godrej Meridien, ATS Kocoon, M3M, Signature Global, Ireo, Emaar projects and more.
If you’re in Gurgaon, Delhi Airport zone, or surrounding residential belts, we can assist.
We assist with:
- ✔ Tatkal passport
- ✔ Passport renewal
- ✔ Police verification support
- ✔ Lost/damaged passport cases
- ✔ Minor & senior citizen passport
- ✔ Documentation and advisory
- ✔ File review escalation
📞 Contact:
Passport Makers – Gurgaon
📍 Shop No 1, Mahender Singh Compound,
Near PSK Gurgaon, Sector-18, Udyog Vihar Phase-IV, Gurgaon-122015
📱 9968875644
🌐 www.passportmakers.com