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Tag: RPO Delhi

11 Nov 2025
Is Your Passport Stuck Under Review?
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Is Your Passport Stuck ‘Under Review’? The Typical Wait Time and When to Worry

Is Your Passport Stuck Under Review? If your passport application status on the Passport Seva portal shows “Under Review” for days or even weeks, you’re not alone. Many applicants—especially in Delhi, Gurgaon, and other metro regions—face this situation after police verification.

In this post, we’ll explain what “Under Review” actually means, how long it normally takes, common reasons for delays, and what steps you can take if your passport seems stuck.

🕵️‍♀️ What Does “Under Review” Mean in Passport Processing? Is Your Passport Stuck Under Review?

Is Your Passport Stuck Under Review?

The status “Under Review” appears after police verification is complete and your file has been forwarded to the Regional Passport Office (RPO).

At this stage, your application is being carefully checked by passport officials before final approval.
This review ensures:

  • Your police report is marked “Clear.”
  • All documents match your application details.
  • There are no errors or mismatched information.
  • The RPO has verified your identity and address.

In simple terms, “Under Review” means your passport is in its final verification stage before printing and dispatch.

⏱️ Typical “Under Review” Wait Time : Is Your Passport Stuck Under Review?

Processing time varies by location and the type of application. Below is the average wait time seen across major RPOs like Delhi, Gurgaon, Lucknow, and Mumbai.

Is Your Passport Stuck Under Review?
Application TypeAverage Under Review DurationRemarks
Normal Passport (Fresh)10–25 working daysCan take longer if address verification is complex
Normal Passport (Reissue)7–15 working daysUsually faster than new applications
Tatkal Passport2–5 working daysDelays possible if any verification flag
Minor / PCC Linked Files10–20 working daysMay take extra time due to parental checks

📍 Delhi RPO often takes 2–3 weeks because of the high volume of applications and detailed manual scrutiny.

⚠️ When Should You Start Worrying? : Is Your Passport Stuck Under Review?

It’s normal for your file to stay “Under Review” for up to 15–20 working days.
However, if your application shows no movement beyond 20 days after police verification, it’s time to act.

Here’s a clear step-by-step approach:

Is Your Passport Stuck Under Review?

1️⃣ Check Status Daily : Is Your Passport Stuck Under Review?

Go to passportindia.gov.in → “Track Application Status.”
Enter your File Number and Date of Birth.
Ensure the Police Verification shows as Clear.

2️⃣ Email the Regional Passport Office (RPO) : Is Your Passport Stuck Under Review?

Send a polite email to your RPO (e.g., rpo.delhi@mea.gov.in) with:

  • File Number
  • Applicant Name & DOB
  • Police Verification date
  • Short message about delay (e.g., “Under Review for 22 days after clear police verification”)

RPOs usually respond within a few days.

3️⃣ Escalate to the Passport Grievance Cell : Is Your Passport Stuck Under Review?

If there’s no reply, raise a complaint on CPGRAMS under the Ministry of External Affairs or call 1800-258-1800.
Grievance cells often push pending files faster once flagged.

4️⃣ Visit the RPO in Person : Is Your Passport Stuck Under Review?

Is Your Passport Stuck Under Review?

For urgent travel or if your file is stuck beyond 25 days, visit your RPO (e.g., Delhi RPO, Trikoot Bhawan, R.K. Puram) with your acknowledgment and police clearance proof.

🧩 Common Reasons for “Under Review” Delays : Is Your Passport Stuck Under Review?

  1. Police report not uploaded digitally
    • The verification might be complete on paper but not updated online.
  2. Address mismatch or incomplete documentation
    • Even minor variations between Aadhaar and rental proof can cause re-verification.
  3. Manual review required by APO/RPO
    • Name changes, damaged passports, or special cases often need manual approval.
  4. High RPO workload
    • Heavy volumes during festivals or government audits can slow processing.
  5. Data inconsistency
    • Small spelling or date mismatches may trigger a hold for cross-verification.

💡 Pro Tips to Speed Up the Process : Is Your Passport Stuck Under Review?

✅ Ensure address proof, Aadhaar, and police verification address match perfectly.
✅ If you live on rent, provide a Landlord Affidavit or Registered Rent Agreement.
✅ Keep a soft copy of your Police Verification Acknowledgment handy.
✅ Always use polite follow-up emails—officers respond better to clear, concise requests.
✅ Visit the RPO early in the day (before 11 AM) for better queue management.

📅 How Long Is Too Long? : Is Your Passport Stuck Under Review?

  • Normal Passport: Follow up if “Under Review” exceeds 20 working days.
  • Tatkal Passport: Follow up after 5 working days if no update.
  • Reissue / Renewal: Escalate beyond 15 working days delay.

Proactive communication and early escalation usually result in faster clearance.

✅ Final Thoughts : Is Your Passport Stuck Under Review?

Being stuck with an “Under Review” passport status can be stressful, especially when travel dates are approaching.
However, in most cases, this stage is routine and resolves within 2–3 weeks after police verification.

If it’s taking too long, don’t panic — just follow the escalation path step-by-step. A polite reminder or email to your RPO can often get your file moving again.

📞 Need Help With Passport Delays?

If your passport is under review for too long or you’re unsure how to escalate, contact Passport Agent Gurgaon for assistance.
Our experts can help you:

  • Check the real-time file status
  • Draft escalation emails
  • Guide you through verification or affidavit formalities

📍 Passport Agent Gurgaon | Call: 9968875644
Expert help for Tatkal, Normal, and Police-Verified Passports in Delhi NCR.

07 Nov 2025
passport grievance cell Delhi
By passmake gurgaon passport, Fast Passport Renewal, Indian passport agent in Dubai +91-8689091011, name change passport, passport agent, passport agent in delhi, passport agent in saket, Passport Agent Near Me, passport agent online , , , , , , , ,

🚀 When to Escalate to the Passport Grievance Cell (Delhi RPO & MEA)

passport grievance cell Delhi Learn when and how to escalate your passport delay or “Under Review” file to the Passport Grievance Cell Delhi. Includes contact emails, process, and escalation tips. Call 9968875644 for expert help. While patience is a virtue in passport processing, there comes a point when a persistent “Under Review” status demands escalation. Knowing the right time and the correct channel ensures your grievance gets the attention of higher authorities, ultimately leading to quicker resolution.

Here is the timeline and the proper procedure for escalating a stalled passport application in Delhi to the Grievance Cell.

passport grievance cell Delhi

📅 Timeline for Escalation: The Thresholds : passport grievance cell Delhi

The primary rule is to complete the immediate steps before moving to the higher-level Grievance Cell.

StepStatus DurationAction Required
Initial Wait0 – 15 Working Days (Post PVR Submission)Patience. The RPO is likely conducting routine checks.
First Contact15 – 20 Working Days (Stalled)Register Grievance on Passport Portal. Use the official “Register Grievance” link on the Passport Seva website.
Initial Escalation20 – 30 Working Days (No Resolution)Call the National Call Center (1800-258-1800) and reference your online grievance (SRN). Email the RPO Delhi (rpo.delhi@mea.gov.in) with your ARN.
Formal Escalation30+ Working Days (Persistent Delay)ESCALATE to the MEA Public Grievance Cell and/or CPGRAMS.

🏛️ The Central Grievance Cells: When and How to Use Them : passport grievance cell Delhi

passport grievance cell Delhi

When the local RPO/PSK channels (online grievance, RPO email, RPO visit) fail to provide a satisfactory resolution or the status remains unchanged after 30 days, you must escalate to the central authority: the Public Grievance Cell of the Ministry of External Affairs (MEA) and the centralized government portal, CPGRAMS.

1. Public Grievance Cell (MEA) : passport grievance cell Delhi

This cell specifically monitors and addresses passport-related complaints that have bypassed the initial RPO level.

  • When to use it: When the delay is significant (over 30 days post-PVR), you suspect a severe internal issue, or the Delhi RPO has not responded to your direct email/online grievance.
  • Contact Details:
    • Public Grievance Officer: Shri Bal Krishan (as per latest published details)1
    • Email: passport.pg@mea.gov.in2
    • Address: PSP Division, Ministry of External Affairs, Room No. 24, Patiala House, Tilak Marg, New Delhi – 1100013
  • Strategy:
    • Send a formal email, clearly detailing your application journey.
    • Crucially, mention your previous online grievance SRN and the dates you contacted the Delhi RPO. This proves you followed the procedure and require central intervention.
passport grievance cell Delhi

2. CPGRAMS (Centralized Public Grievance Redress And Monitoring System) : passport grievance cell Delhi : passport grievance cell Delhi

CPGRAMS is a government-wide platform for citizens to lodge grievances against any Central Government department. It is highly effective because it ensures accountability and provides a definitive tracking mechanism.

  • When to use it: When you want a formal, high-level review of the delay that is independent of the MEA’s own local RPO setup.
  • Platform: www.pgportal.gov.in
  • How to file:
    1. Register/Log in to the CPGRAMS portal.
    2. Select the relevant Ministry/Department: Ministry of External Affairs (MEA).
    3. Lodge the grievance, mentioning your ARN and the number of days the application has been “Under Review.”
  • Why this works: The system mandates that the concerned department (MEA/RPO) provide a resolution or an interim reply within a strict timeframe (usually 21 days). You can track the status of the action taken online.

✅ Preparation is Key to Successful Escalation : passport grievance cell Delhi

Before escalating to any high-level cell, ensure you have the following information ready:

  • Application Reference Number (ARN): The primary identifier.5
  • Date of PSK Appointment: When you physically submitted your application.
  • Date of Police Verification (PVR): The date the police completed their verification (if known from status tracking).
  • Previous Grievance SRN: The Service Request Number from your initial online grievance on the Passport Seva Portal.
  • Timeline Log: A brief, chronological list of events (e.g., 2025-09-01: PSK Appointment; 2025-09-05: PVR done; 2025-09-06 to present: Under Review).

By escalating in a systematic manner and providing all necessary documentation, you maximize the efficiency of the Grievance Cell, compelling the Delhi RPO to address your application promptly.

When to Escalate to the Passport Grievance Cell Delhi | Complete Guide : passport grievance cell Delhi

passport grievance cell Delhi

If your passport application is stuck under review or you haven’t received an update for weeks, it might be time to escalate your case to the Passport Grievance Cell, Delhi.
The grievance cell is the official authority under the Ministry of External Affairs (MEA) that handles delays, unresolved issues, and complaints related to passport services.

In this article, we’ll explain when and how to escalate your case, what kind of issues the grievance cell handles, and the right way to get your complaint noticed.

1. What Is the Passport Grievance Cell Delhi? : passport grievance cell Delhi

The Passport Grievance Cell is a dedicated unit operating under the Regional Passport Office (RPO) Delhi and the CPV Division (MEA).
It manages escalated complaints such as:

  • Stalled “Under Review” files
  • Unusual passport delays after police verification
  • Lost or untraceable files
  • Non-response from PSK/RPO offices
  • Incorrect personal details printed on passport
  • Urgent travel cases pending for officer approval

Essentially, if you’ve already followed up with the RPO and your issue is still unresolved, the Grievance Cell is your next step.

2. When Should You Escalate to the Passport Grievance Cell Delhi

Not every delay requires escalation — some are routine and clear automatically.
However, you should escalate your case to the Grievance Cell in the following situations:

SituationWhen to Escalate
“Under Review at RPO Delhi” for more than 15 working daysAfter verifying that police report is clear
Police verification completed but no updateWait 10–12 working days, then escalate
Document resubmission done but still pendingAfter 7 days with no movement
Tatkal application stuck for officer approvalAfter 3 working days
Email or call to RPO Delhi not answeredAfter 5 working days
Urgent travel within 7 days and file pendingImmediately escalate with proof of travel
Incorrect data printed or reissue delayedAfter 5 working days of complaint

If your file shows no status change for more than 3 weeks, escalation is highly recommended.

3. How to Contact the Passport Grievance Cell Delhi : passport grievance cell Delhi

You can contact the Delhi Passport Grievance Cell in multiple ways depending on urgency and file type.

Option 1: Online Complaint via Passport Seva Portal : passport grievance cell Delhi

  1. Visit www.passportindia.gov.in
  2. Log in → Click Feedback/Grievance
  3. Select:
    • Category: “Delay in Processing” or “File Under Review”
    • RPO: “Delhi”
  4. Enter your File Number, DOB, and brief details (within 500 characters).
  5. Submit your complaint and note the Grievance Reference Number.

🕒 Expected Response: 48–72 hours

Option 2: Email to RPO Delhi or MEA Grievance Cell : passport grievance cell Delhi

You can email your concern directly for faster tracking:

📧 RPO Delhi: rpo.delhi@mea.gov.in
📧 MEA Grievance Cell (CPV Division): grievance.passport@mea.gov.in

Email Format Example:

Subject: Request for Escalation – File Under Review at RPO Delhi (File No. DLXXXXXXXXX)

Dear Sir/Madam,

My passport application (File No. DLXXXXXXXXX) has been showing “Under Review at RPO Delhi” since [date].  
All verification steps have been completed, yet the status remains unchanged.

I have previously contacted the RPO but have not received an update.  
Kindly review my file and expedite the process.

Applicant Name: [Your Full Name]  
Date of Birth: [DD/MM/YYYY]  
Application Type: [Fresh / Reissue / Tatkal]  
Mobile: [Your Number]

Thank you for your assistance.

Sincerely,  
[Your Name]

Option 3: In-Person Visit (For Urgent or Escalated Cases) : passport grievance cell Delhi

Address:
Regional Passport Office, Delhi
HUDCO Trikoot-3 Building, Bhikaji Cama Place, R.K. Puram,
New Delhi – 110066

Public Grievance Officer Timings:
Monday to Friday, 10:00 AM – 1:00 PM

Carry:

  • Acknowledgement Receipt
  • ID Proof
  • Proof of urgency (if applicable, e.g., travel ticket or visa letter)

💡 Tip: For urgent international travel, attach your travel itinerary when escalating your case — it speeds up review.

4. What Happens After Escalation : passport grievance cell Delhi

Once the Grievance Cell receives your complaint:

  1. Your case is forwarded to the concerned APO/RPO officer for review.
  2. You’ll receive a reply within 2–4 working days with the status or next steps.
  3. In special cases, the RPO may call you for document verification or interview.

Escalations through the official MEA email or grievance portal are usually effective in resolving delays quickly.

5. Get Help from an Authorized Passport Agent (Optional)

If you’re not comfortable writing official mails or visiting the RPO, a professional passport agent can do the follow-up and escalation process for you.
They can coordinate with Delhi RPO officials, track updates, and ensure your file is prioritized.

📞 Contact: Passport Agent Gurgaon – 9968875644
They specialize in resolving under review, Tatkal, and pending police verification cases across Delhi NCR.

Final Thoughts

You should escalate your case to the Passport Grievance Cell Delhi if:

  • Your application has been “Under Review” for over 2–3 weeks, or
  • You’ve already contacted the RPO without getting a response.

Always follow a step-by-step escalation process — online grievance first, then email, then personal visit if required.
Most complaints, once registered, are resolved promptly by the RPO or MEA team.

✅ Expert Help:
If your passport file is pending “Under Review” or delayed beyond normal timelines, call 9968875644 for assistance with grievance escalation and RPO follow-up.

28 Feb 2024
RPO Delhi Appointment: Everything You Need to Know 9968875644
By passmake Travel, Passport, Passport Application, Passport Application Process, Passport Renewal, Passport Services, Passports, Travel Tips , , , , , , , , , , ,

RPO Appointment: Everything You Need to Know

Everything You Need to Know If you are planning to visit the Regional Passport Office (RPO) in Delhi for an appointment, this guide will provide you with all the essential information you need to know.

1. Online Appointment Booking: passport agent 
To save time and avoid long queues, it is recommended to book an appointment online. Visit the official website of the Passport Seva Kendra (PSK) and select the RPO Delhi as your desired location. Fill in the required details and choose a convenient date and time slot for your appointment.

2. Required Documents:
All the Original Documents  pan aadhar card Certificates

3. Payment:
Passport application fees can be paid online or at the RPO Delhi. It is recommended to carry the exact amount in cash for payment at the office. Online payment can be made using credit or debit cards, net banking, or other available payment options.

4. Visiting the RPO:
Arrive at the RPO Delhi a few minutes before your scheduled appointment time. Follow the security procedures and present your appointment confirmation and documents at the designated counter. Be prepared for a brief interview and biometric verification.

5. Passport Delivery:
After the completion of the appointment process, you will receive an acknowledgment receipt with a file number. This can be used to track the status of your application online. Once your passport is ready, it will be dispatched to your registered address.

Remember to carry all the necessary documents and be well-prepared for your appointment at the RPO Delhi. Following these guidelines will help ensure a smooth and hassle-free experience.

In an ever-evolving world, our personal information can change for various reasons – from a change in name due to marriage or divorce to a new address or even the need to update a passport photo. When such changes occur, it’s essential to ensure that our travel documents remain accurate and up to date. This is where the passport amendment process comes into play, offering a streamlined way to update pertinent information on our passports. Let’s delve into the intricacies of this process and how it can be navigated effectively.

What is a Passport Amendment?

A passport amendment refers to any change or modification made to an existing passport without the need for a complete renewal. This could include alterations such as a name change, correcting errors, updating personal details, or adding additional visa pages.

Types of Passport Amendments:

  1. Name Change: One of the most common reasons for passport amendments is a change in name, often due to marriage, divorce, or legal name change. In such cases, individuals are required to submit documentation supporting the name change, such as a marriage certificate or court order.
  2. Correction of Errors: Mistakes happen, and if there are errors in the information printed on your passport, such as misspelled names or incorrect dates, you can request an amendment to correct these inaccuracies.
  3. Personal Details Update: If there are changes in personal details such as address, phone number, or emergency contact information, you can request an amendment to update this information on your passport.
  4. Adding Visa Pages: For frequent travelers who have filled up their passport with visas and entry/exit stamps, adding additional visa pages through a passport amendment can extend the validity of the passport without the need for renewal.

The Passport Amendment Process:

  1. Prepare Required Documentation: Depending on the type of amendment requested, you will need to gather the necessary documentation to support the change. This could include marriage certificates, divorce decrees, court orders, or other legal documents.
  2. Complete Passport Amendment Form: Obtain the appropriate passport amendment form from the official government website or passport agency. Fill out the form accurately, providing all requested information and ensuring that it matches the supporting documentation.
  3. Submit Application: Submit the completed passport amendment form along with the required supporting documents to the designated passport agency or processing center. Include any applicable fees as specified by the issuing authority.
  4. Wait for Processing: Once your application is submitted, it will undergo review and processing by the passport agency. The processing time may vary depending on the type of amendment requested and current processing times.
  5. Receive Amended Passport: Upon approval, you will receive your amended passport with the requested changes reflected. Verify that all information is accurate before using the passport for travel purposes.

Tips for a Smooth Passport Amendment Process:

  • Ensure all documentation is accurate and up to date.
  • Double-check the passport amendment form for any errors or omissions.
  • Follow all instructions provided by the passport agency regarding fees, documentation, and processing times.
  • Allow sufficient time for processing, especially if you have upcoming travel plans.
  • Keep track of your application status through the passport agency’s online tracking system, if available.

In Conclusion:

The passport amendment process offers a convenient way to update vital information on your passport without the need for a complete renewal. Whether it’s correcting errors, changing your name, or adding visa pages, understanding the steps involved and providing accurate documentation is key to a smooth and efficient amendment process. By following the guidelines outlined above, you can navigate the passport amendment process with confidence, ensuring that your travel documents remain accurate and up to date.