Understanding “Passport Application Under Review at regional passport office 9968875644 Passport application under review at Regional Passport Office When your passport application status shows “Application is under review at Regional Passport Office (RPO)”, it means your file has been forwarded from the Passport Seva Kendra (PSK) to the RPO for further verification or decision-making.

This is a normal step in the passport processing workflow, but depending on the reason for review, it might take anywhere from a few days to several weeks.

Passport application under review at Regional Passport Office

🔍 Why Your Application Might Be Under Review

There are several reasons why your passport file may be under review at the RPO:

1. Police Verification Report (PVR) Issues : Understanding “Passport Application Under Review at regional passport office 9968875644

  • If the police verification report is incomplete, delayed, or contains discrepancies (e.g., address mismatch, pending case, or name spelling errors), your file gets held for manual review.
  • Sometimes, the police station might not have uploaded the verification result to the system yet.

2. Document Discrepancies : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Mismatch in date of birth, name, address, or parent’s details across submitted documents.
  • Unclear or insufficient proof of address or identity.

3. Adverse Report or Clarification Required : Understanding “Passport Application Under Review at regional passport office 9968875644

  • If any adverse remark (criminal record, ongoing case, incomplete residence proof, etc.) is found, the RPO officer manually reviews and may ask for clarification or additional documents.

4. Manual Approval Needed for Special Cases : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Re-issue of passport with major data changes (e.g., name change, spouse name update).
  • Passport for minors, government servants, or those on short validity extension.
  • Tatkal applications that require post-police verification approval.

5. Internal Quality Checks : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Sometimes, applications are randomly picked for internal audit or verification before approval.

⏳ Typical Timeframe for RPO Review : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Normal Applications: Usually take 5–15 working days after police verification.
  • Tatkal Applications: 1–7 working days (if post-verification).
  • Cases with Issues: Can take 3–6 weeks or longer if additional documents are requested.

Delays also depend on the volume of applications and staff workload at your regional office.

✅ How to Fix or Expedite the “Under Review” Status

Here are practical steps to help you move the process forward:

1. Check Your Application Status Regularly : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Visit the Passport Seva website.
  • Go to “Track Application Status”.
  • Enter your File Number and Date of Birth.
  • Note the latest status message and the date of the last update.

2. Contact the Regional Passport Office Directly : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Visit or call the RPO linked to your file (details are on the Passport Seva website).
  • Politely explain that your file has been under review for a while.
  • Carry your acknowledgment receipt, application reference number, and supporting documents.

If possible, meet the Assistant Passport Officer (APO) or Public Grievance Officer for clarity on what’s causing the delay.

3. Raise a Grievance Online : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Log in to the Passport Seva Portal.
  • Go to “Feedback/Grievance” → “Register Grievance”.
  • Select “Delay in Passport Issuance” as the grievance type.
  • Mention your file number and that your status is “under review at RPO for long.”

You’ll usually get a response within 3–5 working days.

4. Contact the National Passport Call Centre : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Dial 1800-258-1800 (toll-free) for status updates.
  • They can escalate your case if it’s pending beyond the normal timeframe.

5. Visit the RPO in Person (If Long Delay) : Understanding “Passport Application Under Review at regional passport office 9968875644

If your file has been under review for more than 3–4 weeks with no update:

  • Book an appointment under the “Post Police Verification” or “Document Re-Submission” category on the Passport Seva portal.
  • Carry all original documents, police verification report copy (if available), and the acknowledgment receipt.
  • Ask the Passport Officer to check the exact reason for delay.

6. Re-submit Missing or Corrected Documents (if asked) : Understanding “Passport Application Under Review at regional passport office 9968875644

If you receive an SMS or email from the RPO asking for clarification or extra proof:

  • Submit the documents at your PSK or RPO counter immediately.
  • Failure to respond within the given time may cause your file to remain on hold indefinitely.

7. Involve the Local Police Station (if PVR not uploaded) : Understanding “Passport Application Under Review at regional passport office 9968875644

Sometimes the delay happens because the police station hasn’t uploaded your verification report to the online system.

  • Visit the police station that conducted the verification.
  • Request them to ensure your report has been forwarded to the SP office and uploaded.

📩 Example: Email Format to Follow Up with RPO : Understanding “Passport Application Under Review at regional passport office 9968875644

Subject: Request for Update – Passport Application Under Review at RPO
File Number: [Enter your file number]
Name: [Your full name]
Date of Birth: [DD/MM/YYYY]

Dear Sir/Madam,

I submitted my passport application on [date] at [Passport Seva Kendra name]. The current status on the Passport Seva portal shows “Application is under review at Regional Passport Office” since [date].

Kindly let me know if any additional documents or clarification are required from my end to expedite the process. I would be grateful if you could look into my application and provide an update.

Thank you for your assistance.

Yours faithfully,
[Your Name]
[Mobile Number]
[Email Address]

⚠️ Important Tips

  • Always ensure your address proof matches your police verification address exactly.
  • Avoid multiple follow-ups in a single day; wait 3–5 working days between communications.
  • Keep a record of all your communication (emails, grievance numbers, call reference IDs).
  • If urgent (e.g., travel date close), you can request expedited processing at RPO by showing travel documents (tickets, visa letter, etc.).
  • Understanding the “Under Review” Status

    The “Under Review” status means your application is being actively assessed by the Regional Passport Officer or their team. It is not a rejection. It typically occurs after the initial application submission at the Passport Seva Kendra (PSK/POPSK) and, often, after the police verification report has been received by the RPO.

    Key Reasons for Extended Review:

    Discrepancy in Documents: The RPO might find a mismatch between the details in your application form and the supporting documents (e.g., name spelling, address, or date of birth).
    Adverse Police Verification Report (PVR): If the police report contains any clarification, negative comments, or has been marked “Adverse,” the RPO will need to review the findings and decide on the next course of action.
    Complex Cases: Applications involving specific circumstances, such as:
    Name changes or complex personal data changes.

  • Applications from residents of sensitive or border areas.
    Applications with older file numbers or previous passport issues.
    Tatkaal applications requiring more rigorous post-verification checks.
    Pending Clarification: The RPO may be waiting for a response from another department, a further document from the applicant, or a clarification on the Police Verification Report (PVR).
    High Application Volume/Backlog: A surge in applications at your specific RPO can cause a general processing delay.


    🛠️ Solutions: How to Resolve the Delay : Understanding “Passport Application Under Review at regional passport office 9968875644

    If your application has been “Under Review” for significantly longer than the typical processing time (which can vary, but usually around 2-4 weeks from the RPO receiving the PVR), you need to take proactive steps.

    1. Immediate & Direct Communication (First Step)

    Your first course of action should be to seek direct clarification.
    Visit the Regional Passport Office (RPO): The most effective method is often to personally visit your RPO. Most RPOs have a dedicated Grievance Cell or Enquiry Counter.
    What to carry: Your Application Receipt, File Number, Date of Birth, and original/photocopies of all submitted documents (Aadhaar, PAN, Address Proof, etc.). Understanding “Passport Application Under Review at regional passport office 9968875644

  • Action: Explain your situation, and the officer can usually check the internal notes on your file and tell you the exact reason for the hold. They will instruct you on any further documents or affidavits required.
    Contact the National Call Centre: Call the toll-free number 1800-258-1800. While they provide basic status updates, a Call Centre Executive can sometimes raise a formal query or escalate your case to the RPO for a response. Understanding “Passport Application Under Review at regional passport office 9968875644

    2. Online Grievance Mechanism : Understanding “Passport Application Under Review at regional passport office 9968875644

    Use the official online portal to register a formal complaint/grievance.
    Passport Seva Portal:
    Log in to your account.
    Navigate to the “Feedback/Grievance” section.
    Select “Grievance” as the type.

  • Choose the relevant type of grievance (e.g., Case under review / delay in processing).
    Provide your file number and a clear, concise description of the delay.
    CPGRAMS (Centralized Public Grievances Redress And Monitoring System): This is a government portal for lodging public grievances. Logging a complaint here often leads to a quick response and resolution from the concerned authority (Ministry of External Affairs/Passport Division).

    3. Formal RTI (Right to Information) Application

    If other methods fail, especially after a prolonged delay (e.g., over a month or two), an RTI application can be very effective as it legally mandates a response within 30 days.
    Where to file: File an RTI with the respective Regional Passport Office as the Public Authority.
    What to ask: Ask for the following specific information: Understanding “Passport Application Under Review at regional passport office 9968875644

  • The exact date on which the Police Verification Report (PVR) was received by the RPO.
    The reason for the application status being ‘Under Review at RPO’ for the specified period.
    The name and designation of the official currently handling your file.
    The expected date of final decision/issuance. Understanding “Passport Application Under Review at regional passport office 9968875644

    4. Addressing Documentation/PVR Issues : Understanding “Passport Application Under Review at regional passport office 9968875644

    If the RPO has requested additional documents or clarification, you must act quickly.
    On Hold Status: If the status changes to ‘On Hold’, it means you need to submit a specific document or clarification. The RPO will usually send an email/SMS or an ‘Exit Letter’ from the PSK detailing what is needed. You may need to take a Walk-in Appointment at the PSK or RPO to submit the document.

  • Adverse PVR: If the delay is due to an adverse PVR, the RPO will likely ask you to come in for an interview or submit an affidavit/additional proof to counter the adverse report. Cooperate fully and provide all requested documentation.

    5. Escalate to Higher Authority : Understanding “Passport Application Under Review at regional passport office 9968875644

    If you face persistent delays without a valid reason, you can escalate the matter.
    Chief Passport Officer (CPO): Write a letter or email to the Joint Secretary and Chief Passport Officer (CPO) at the Ministry of External Affairs, New Delhi, clearly stating your case, file number, and the steps you have already taken.
    Public Grievances Cell: You can also contact the Public Grievances Cell of the Passport Seva directly (contact details are usually available on the official website).
  • Understanding “Passport Application Under Review at regional passport office 9968875644


    💡 Proactive Tips to Prevent Future Delays

    While you cannot prevent the “Under Review” status entirely, you can minimize the chances of a prolonged delay:
    Ensure Accuracy: Double-check every detail in your application for absolute accuracy and consistency with your supporting documents. Mismatches are the primary cause of delays.
    Keep Documents Ready: Always have copies and originals of all your documents (including address proofs and annexures) readily available. Understanding “Passport Application Under Review at regional passport office 9968875644

  • Be Available for PVR: Ensure you are present at your residence for the Police Verification visit. Missing the verification or giving inconsistent information is a common cause of ‘Adverse’ reports.
    By proactively reaching out to the RPO via personal visit, formal grievance, or RTI, you can pinpoint the exact cause of the delay and provide the necessary resolution, which is the key to moving your application forward.

🧭 Summary

IssuePossible CauseRecommended Action
Application under review for <10 daysNormal processingWait patiently
Under review >15 daysDelay in police report or internal reviewVisit or call RPO
Document discrepancyMissing or mismatched documentsSubmit required proofs
Police verification not uploadedPolice delayFollow up with local police station
Adverse remarksClarification neededProvide supporting documents to RPO

Passport Application Status: “Under Review at Regional Passport Office”

When you check your passport status online and see the message “Application is under review at Regional Passport Office (RPO),” it can be worrisome. This status means that your file has reached the Regional Passport Office but has not yet been cleared for printing or dispatch. Essentially, your application is pending a review, verification, or approval process by the RPO officials.

What This Status Means : Understanding “Passport Application Under Review at regional passport office 9968875644

Your application has passed through initial verification stages—such as document verification at the Passport Seva Kendra (PSK) and possibly a police verification—but is now awaiting a decision or clearance from the Regional Passport Officer or Assistant Passport Officer. This step is crucial because the RPO is the final authority responsible for approving the issuance of a passport.

Understanding “Passport Application Under Review at regional passport office 9968875644

Common Reasons for Delay in RPO Review : Understanding “Passport Application Under Review at regional passport office 9968875644

  • Document discrepancies: If your submitted documents contain mismatched details (such as address, name spelling, or date of birth differences), the RPO might hold your file for manual scrutiny.
  • Pending police verification: Even if your local police station has marked verification as ‘clear,’ delays in updating or approving it in the system can cause the RPO to keep your application on hold.
  • Incomplete address or personal details: Missing information regarding address, previous passport number (for renewals), or family details can lead to internal verification delays.
  • Objection or adverse report: If a police verification report indicates any adverse remarks, criminal record, or doubt regarding residence, the RPO manually reviews it.
  • Manual document verification: For certain cases involving minors, government employees, or Non-ECR (Emigration Clearance Required) clarifications, a manual check is mandatory.
  • High workload or backlog: During peak seasons or post-public holidays, regional offices experience backlogs, slowing down reviews.

Average Processing Time at the RPO Stage

Normally, an application under review takes 7 to 21 working days to be cleared if everything is in order. However, in cases requiring manual verification or additional documents, it may take longer. Delays beyond a month usually indicate a pending issue requiring applicant attention.

How to Fix This Status

1. Contact the Regional Passport Office

  • Visit or call your respective RPO during public hours to know the exact reason for the pending status.
  • Carry your application reference number and valid ID proof.
  • You can find RPO contact details through the official Passport Seva website or by calling 1800-258-1800 (Passport Seva Helpline).

2. Raise a grievance through the Passport Seva Portal

  • Log into the Passport Seva portal.
  • Go to “Feedback and Grievances.”
  • Fill out the form explaining your situation and request a clarification or expedite request.
  • You will receive a response through email or SMS from the RPO.

3. Visit the Passport Seva Kendra (if guided)
If customer support or email communication suggests that additional verification is required, schedule an appointment at your nearest PSK to resubmit or clarify documents.

4. Submit missing documents or clarification
If officials request additional proof (such as address proof, employment proof, or affidavit for name discrepancies), promptly upload or submit them at the RPO front desk.

5. Escalate if stuck for more than 30 days
If the status does not change after continuous follow-ups for over a month, send an escalation email to the Chief Passport Officer or Ministry of External Affairs’ grievance division with your file number and copies of previous correspondence.

Preventing Future Delays

  • Double-check all personal details in the application before paying the fee.
  • Ensure all documents (address proof, date of birth proof, identity proof) are valid and consistent.
  • Cooperate fully during police verification to avoid pending cases.
  • Keep a copy of your application receipt and all submitted documents for smooth communication with the RPO.

Final Takeaway

The “under review at Regional Passport Office” stage is usually a procedural hold and not always a sign of rejection or objection. However, taking proactive steps—like raising a grievance, visiting the RPO, or directly communicating with officials—can help resolve the issue faster. Staying informed and maintaining accurate documentation is the best way to ensure that your passport application moves swiftly to approval and printing.